11.10.040 Application for service.
(1) Application. Each applicant for water service may be required to sign a form provided by the utility setting forth:
(a) Date of application;
(b) Location of property to be served;
(c) Date for which service is being requested;
(d) Class of service (commercial, residential, etc.);
(e) The address to which bills are to be delivered;
(f) Whether the applicant is an owner or tenant of the property;
(g) Owner of property, address, etc.;
(h) Credit information as pertinent to the customer account;
(i) Where required, a waiver of remonstrance agreement form shall be attached to the application for water service in conformance with MMC 11.10.100(1)(d);
(j) An agreement to be jointly and severally obligated, along with all water customers receiving service at the location noted above, to abide by all applicable ordinances and regulations pertaining to water service, and to pay all costs, damages and fees which may be incurred as a result of water service provided to this location until such time as the customer requests the termination of service; and
(k) Such other information as the utility may reasonably request.
(2) Deposits.
(a) Turn-Ons. Deposits shall be required with each application of service of each residential user and deposits equal to an estimated three months’ usage shall be required of each commercial and industrial user within 72 hours of application of service, except under the following circumstances:
(i) If the applicant presents satisfactory evidence of ownership of the property where service is to be provided unless other information exists that indicate that the applicant is not an acceptable credit risk; and/or
(ii) Deposits may be transferred from an existing account to a new account, provided the existing account demonstrates a satisfactory credit record.
(b) Existing Users. All existing users, if service is discontinued for nonpayment, shall be required to comply with the deposit requirements of subsection (2)(a) of this section before service will be restored.
(c) Refund or Application of Deposits. Deposits will be refunded to the applicant or applied directly to the customer’s account as follows:
(i) Refund on termination of service, less any amount then due and payable; or
(ii) Refund on the fifteenth of the month following 24 months’ continuous service, except under the following circumstance whereby the utility shall apply the deposit to the customer’s account.
(A) Application of Deposit. The utility may on the fifteenth of the month following 24 months of continuous service apply the deposit directly to the customer’s account if the account is found to be past due, or has been past due three times during a 12-month period, or if the account has been disconnected for nonpayment during a 12-month period.
(B) Interest on Deposits. Interest will be paid on any deposit at a rate determined by Council resolution.
(3) Changes in Customer’s Equipment. A customer making material changes in the size, character or extent of equipment or operation utilizing water service and, if such change results in the consumption of larger or smaller amounts of water, said customer shall immediately give the utility written notice of the change. Changes shall be made in accordance with MMC 11.10.100(5) and (6).
(4) Special Contracts. Contracts, other than applications, may be required prior to service where special circumstances warrant special consideration.
(5) New Account Fees. A charge will be collected for the activation of any account. (Ord. 68 § 1, passed 2-19-1991; Code 2014 § 50.04)